Fraud or Discrimination
Published by Iamtherapist on October 16, 2010 in Middle East-
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Fraud, discrimination, true story.
A Friend of mine is working in a airline reservation she received this call from a caller who sounded like somewhere from middle east.
The lady booked a ticket for her guy friend who has Arabic name , from the name itself you would know that t hey are from Middle east. Anyway, she called the reservation to book the ticket since she doesn’t have any access to computer.
The trip was supposed to be departing out of Washington dulles going to Phoenix. She used the guy’s credit card information to purchased the ticket. Of course with all the correct credit card information given to her the reservation was then confirmed.
On the day of the departure, the passenger went to Dulles airport and presented his confirmation number to the ticketing counter agent. When the agent puled up his reservation it when out it was departing out of Dallas fort worth. So, the agent asked the guy if he has the credit card with him.
Unfortunately the guy didn’t have the card with him. So the guy asked the agent what seems to be the problem with the reservation, with no further investigation done by the ticketing counter agent not even consider it might be an error of the reservation agent, she voided the ticket and reported it was a fraud.
Now the lady who made the reservation called the airline reservation hotline. She asked the agent what seems to be the problem with the ticket she booked a month ago.All along she knew that she had booked it out of Washington Dulles not Dallas fort worth. Considering that the credit card that was used
So let me get this straight the person who called and made the reservation was not the owner of the credit card, nor the person that was going to be flying. Because the agent messed up the flight information by booking the wrong airport all the while having a Middle Eastern name. When the man comes to claim his ticket he doesn’t have the credit card that was used to pay for the tickets and the tickets were reported as fraud. Everything here sounds good to me, sounds like DHS is working just fine. When you have too many problems with one ticket and one cannot produce the means in which the tickets are paid for then yes the tickets should have been voided and that person checked out further. Just because he’s middle eastern doesnt mean anything to me, just the facts that someone else booked his flight and he didnt have the card in which the tickets were purchased. You should see what they do in Israel airport when something like this happens…
Yes the one who booked the flight was not the card owner nor the traveler. The passenger himself was the owner of the credit card it just so happen that the card was not with him on the day he was supposed to travel.